Last Updated: June 2026
GSexpress is committed to protecting the privacy and security of our customers, merchants, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and logistics services.
By using GSexpress services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Business Name
- Delivery and Pickup Addresses
- Billing Information
Shipment Information
- Sender Information
- Recipient Information
- Shipment Details
- Cash on Delivery (COD) Amounts
- Delivery Records
Website Information
- IP Address
- Browser Information
- Device Information
- Website Usage Data
- Cookies and Similar Technologies
2. How We Use Your Information
GSexpress uses collected information to:
- Provide delivery and logistics services
- Process shipments and fulfillment orders
- Manage Cash on Delivery (COD) transactions
- Process payment settlements
- Communicate service updates and notifications
- Respond to customer inquiries and support requests
- Improve website functionality and user experience
- Prevent fraud and unauthorized activities
- Comply with legal and regulatory requirements
3. Information Sharing
GSexpress does not sell customer information to third parties.
We may share information only when necessary with:
- Delivery personnel and logistics partners
- Payment processing and banking partners
- Technology service providers
- Government authorities when required by law
- Professional advisors and auditors
All partners receiving information are expected to maintain appropriate confidentiality and security standards.
4. Data Security
GSexpress implements reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no internet-based system can guarantee absolute security.
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
Users may choose to disable cookies through their browser settings; however, some website features may not function properly.
6. Data Retention
We retain information only for as long as necessary to:
- Provide services
- Maintain operational records
- Resolve disputes
- Meet legal, regulatory, and accounting obligations
When information is no longer required, it will be securely deleted or anonymized where appropriate.
7. User Rights
Subject to applicable laws, users may request:
- Access to their personal information
- Correction of inaccurate information
- Deletion of information where legally permitted
- Withdrawal of certain communications
Requests may be submitted using the contact information below.
8. Third-Party Links
Our website may contain links to external websites. GSexpress is not responsible for the privacy practices or content of third-party websites.
Users are encouraged to review the privacy policies of any external sites they visit.
9. Children’s Privacy
GSexpress services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
GSexpress may update this Privacy Policy from time to time. Any changes will be published on this page and become effective immediately upon posting.
We encourage users to review this policy periodically.
11. Contact Us
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact us:
GSexpress
Building #14, First Floor, Unit 201
Street 144, Village 6
Sangkat Srah Chak Ti 1
Khan Daun Penh
Phnom Penh, Cambodia
Email: info@gsexpresskh.com
Website: www.gsexpresskh.com
Thank you for trusting GSexpress. We are committed to protecting your privacy while providing reliable, technology-driven logistics solutions across Cambodia.